Ninja2Go purchase instructions :
1. Ninja2Go contains Windows copyrighted software, and Ninja2Go only supports genuine Windows. Therefore, Ninja2Go will be bundled with the Windows product key. If customers already have a Windows product key and purchase the version without a Windows product key, they bear any copyright liability that may occur.
2. Any purchase of the Windows product key bundled with Ninja2Go will be obtained through an exchange method, which is as follows:
- The Ninja2Go package contains a Windows product key redemption card, which is printed with SN (serial number), PW (password), Redemption Card and redemption instruction. Please keep it after opening.
- Please go to the Windows product key redemption URL after receiving and confirming that the product is operating normally without any problems: https://ninjadrive.com/exchange-windows10。
- Enter the SN /PW and the e-mail which you want to receive the Windows product key according to the instructions on the website, and select the Windows version you purchased then send it for redemption. We will send the downloadable version of the product key to the e-mail you provided after review.
- Because the Windows product key is a consumable item and cannot be recycled after use, you are reminded to confirm that there is no problem with the product before proceeding with the Windows product key redemption process. Once you use the redemption card to redeem, we will regard it as your confirmation that there is no problem with the product itself, and no refund or exchange can be made after exchange. If there are any problems with the subsequent product, the warranty can still be carried out.
- Please enter the correct information during the redemption process to speed up the redemption process. If the SN/PW/Windows version is entered incorrectly, the redemption will fail and you will need to reapply. Inputting the wrong email input may cause the key to be sent to an incorrect address. Once the system sends the key, the redemption process will be ended, the same SN/PW cannot be redeemed again.
- The Windows product key redemption card will become invalid immediately after redemption, and cannot be returned, exchanged, reissued, etc. Please be aware.
- The Windows product keys sold in the Ninja2Go bundle are all downloadable versions, so you will only receive the digital product key instead of the boxed product key.
3. The value stated in the product description is the highest speed measured by the internal SSD, and the actual speed will vary depending on the hardware and use environment.
4. It is currently known that the latest MacBook Pro (16-inch, 2019) cannot use the Ninja2Go pro (Thunderbolt3 version), but the Ninja2Go light (USB3.1 Gen2 version) can be used normally. Please pay attention when purchasing.
5. Ninja2Go’s warranty will follow the warranty period of the loaded hard drive (basic warranty is one year, which can be extended to three years after registration, or expires after the hard drive reaches its own lifespan). During the warranty period, customers can enjoy our free Ninja2Go reformatting service (customers bear the round-trip shipping). You are welcome to fill out the contact form or contact the NinjaDrive customer service (service@ninjadrive.com).
6. The Ninja2Go series is divided into two versions, the pro (Thunderbolt 3 interface) and the light (USB 3.1 Gen2 interface) based on the transmission interface. Please make sure your computer supports the above transmission interface before purchasing. If you can’t judge by yourself, please ask the computer manufacturer to provide related specifications.
7. If you have any questions about the purchase, you can check the FAQ. You can also fill out the contact form or contact NinjaDrive customer service (service@ninjadrive.com) for consultation, we will answer you in detail.